The 7 principles of Quality Management are crucial in the pharmaceutical industry due to the highly regulated nature of the sector, where product quality, patient safety, and regulatory compliance are of utmost importance. Each principle plays a significant role in ensuring that pharmaceutical companies maintain high standards across their operations.
At MVS Pharma GmbH, quality is at the core of everything we do. As a leading pharmaceutical importer and wholesale distributor, we recognize that the safety and well-being of patients around the world depend on the integrity of our products. Therefore, we are deeply committed to upholding the 7 principles of Quality Management to ensure that every product we import and distribute meets the highest standards of quality, efficacy, and safety. As we believe in full transparency, you can find our exact quality check processes on our official website.
1. Customer Focus (Patient-Centered Focus)
Our primary responsibility is to the patients who rely on our medicines. Every product we import and deliver is designed with patient safety in mind. We constantly strive to exceed customer expectations by ensuring that our products are both safe and effective, maintaining a strong commitment to health outcomes and improving the lives of patients.
2. Leadership
At MVS Pharma GmbH, we believe that strong leadership is essential to fostering a culture of quality. Our CEO Mr. Rainer Proksch sets the vision for continuous improvement and regulatory compliance, ensuring that all employees are aligned with the company mission to deliver excellence in every aspect of pharmaceutical products. We actively promote a culture where quality is everyone’s responsibility, from top management to the ground floor.
3. Engagement of People
We recognize that our employees are our most valuable asset in delivering quality. We are committed to empowering our people with the tools, knowledge, and training they need to excel. By fostering an environment of collaboration and accountability, we ensure that every team member plays a critical role in achieving our quality objectives and in maintaining our defined procedures and policies.
4. Process Approach
In the pharmaceutical industry, every process counts. We follow a rigorous process approach to ensure that all activities, from selecting EU GMP-certified suppliers, to import, testing, and distribution, are managed systematically. This ensures consistency, reduces variation, and enables us to meet regulatory standards reliably. By optimizing our processes, we deliver products that patients can trust.
5. Improvement
Innovation and improvement are central to our philosophy at MVS Pharma GmbH. We are constantly seeking new ways to enhance our processes, improve product quality, and optimize our supply chain. Whether through adopting new methods and techniques, or incorporating feedback from regulators and customers, we are committed to continuous improvement.
6. Evidence-Based Decision Making
At MVS Pharma GmbH, we base all our decisions on data and scientific evidence. Our quality management systems ensure that we gather accurate data at every stage of importation, lab testing, and final product release. This evidence-based approach ensures that we make informed decisions, enabling us to maintain regulatory compliance and deliver high-quality products.
7. Relationship Management
We recognize the importance of strong partnerships across the entire supply chain. MVS Pharma GmbH works closely with suppliers, contractors, healthcare professionals, and regulatory authorities to ensure mutual trust, reliability, and compliance with stringent German Medicinal Regulations. These relationships are keys to maintaining the consistent quality of our products and ensuring timely delivery to patients.
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MVS Pharma GmbH will soon be launching an omega-3 dietary supplement onto the European market that has been developed for the highest quality standards in terms of oxidation avoidance and therefore greatest bioavailability. In addition, in vitro studies are currently underway at the University of Ulm, in which Professor Dr. Rüdiger Groß tested a patented mouth and nose spray (Virudol) that can eliminate various flu viruses based on natural substances. In addition, MVS has a wholesale license and has specialized in sourcing much-needed medicines such as Amoxicillin, Salbutamol, etc. from India through its local branch with a focus on local quality and safety testing, compliance with international GMP regulations and the highest quality level of user security (examples of local language brochures, identical units of measurement, batch control and full tracking, etc.).
