Refund for FIFA World Championship 2022 ticket due to a positive COVID-19 test?

Published at: 22.09.2022 13:16

qatar world championship 2022 COVID-19

According to The Ministry of Public Health in Qatar the red list and quarantine rules for healthy arrivals have been withdrawn. From Sunday, 4 September 2022, any healthy traveler who arrives from abroad will not be placed under quarantine. That doesn’t apply to travelers who test positive for Covid-19 after arriving. However, keep in mind that both foreign citizens and Qatari residents who come from abroad will have to take a rapid antigen test within 24 hours of arrival in Qatar. That has to happen at an approved by the Ministry of Public Healtprivate medical center, or at a Primary Health Care Corporation health center.

Official statement 

All visitors are obligated to provide either a negative PCR test result within 48 hours of the scheduled departure time, or a rapid antigen test result within 24 hours. This applies to all travellers, no matter the immunity status. Furhtemore, at least three days before arrival, non-GCC nationals or residents will still be required to register on Ehteraz. However, uploading your vaccine certificate or certificate of recovery is now optional.

When we asked Qatar Airways what will happen if a person who already bought a flight ticket to Qatar, and checks out positive for Covid-19 or for any other reason has to cancel flying, they said that quote: There will be a penalty for cancellation, after that what is left will be refunded”.

Can You cancel your hospitality purchase due to a positive COVID-19 result or health restrictions?

On the official website of Qatar (www.,  it is stated that “No refund for any products will be applicable if the customer is unable to attend the FIFA World Cup Qatar 2022™ event due to a positive COVID-19 result or health restrictions as it will be the responsibility of the customer to rely on their own insurance for any financial implications.”

This means that is entirely up to every person to individually go and insure their ticket at an insurance agency of their own choosing that offers such services. Click here for Source.

Do You need a visa for entry into Qatar?

According to the official website of Qatar 2022, at the moment, it offers easy visa-free entry to over 85+ countries. “You can view the full list and explore visa requirements at” However, in case you have any doubts, or questions, it will be best to consult your local foreign office to confirm what visa requirements may be applicable in your case.

In the official website it is also stated that “In the event that the FIFA World Cup Qatar 2022™ is cancelled, fans who have already purchased Official Hospitality Packages to the tournament via MATCH Hospitality will receive a refund equal to the value of the original purchase price. Please refer to clause 15.3 of our Hospitality Webshop Sales Regulations and Hospitality Offline Sales Regulations for more information.”

Even if you do not need visa however, you must have an approved Hayya Card to enter Qatar from 1 November 2022 to 23 January 2023. Furthermore, only World Cup event ticket holders can apply for a Hayya Card. 

“This means you can only enter Qatar between 1 November and 23 January 2023 if you have tickets to FIFA World Cup 2022 matches and hold an approved Hayya Card.”


What about Transport and Accommodation?

You need to be aware of the fact that hospitality packages do not include match day transportation of any kind. “Hospitality packages include on-site hospitality services and benefits at the stadium (on match day) as well as a match ticket. Please note that ground transportation is not included, and it is the customer’s responsibility to arrange transportation to the stadium and ensure arrival in a timely manner. Please refer to the hospitality products section for the full details on hospitality inclusions.”

Source: Click here.

Requirements to travel to Qatar

Qatar Airways's passengers have to take a COVID-19 PCR test, which has to be done at any of the approved hospitals. However, according to an official statement from the airline “Alternatively, Qatar Airways’ flight ticket holders can receive special discount offers from hospital partners for the COVID-19 PCR Test required for international travel. 

Passengers can show the flight ticket upon arrival at the hospitals to get the discount. The partnered hospitals are listed as below. We are working with more partners and will update the partner list accordingly.” These hospital partners are:

Raffles Medical Centers

Hanoi French Hospital

Rules for traveling with Qatar Air

There are several rules that you have to follow, in case you are going to travel with Qatar Air. They include:

Passengers have to wear a face mask throughout the entire duration of their flight.

Passengers in possession of a Hidden Disabilities Card or a Mask Exemption Card / medical certificate due to a medical condition will be exempt from wearing a face mask throughout their flight.

Children below 6 years old do not require a face mask.

There is also a platform, where you can enter your details to find the requirements for the country/region depending on your itinerary – click here.

*All information is gathered from official sources.


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